Terms of Use

1. Introduction

Welcome to our website.

We are Chinh Phat Joint Stock Trading Company, Tax ID: 0109832013, located at No. 169, Ngo Trai Ca, Truong Dinh Ward, Hai Ba Trung District, Hanoi, Vietnam.

By accessing our website, you agree to the terms and conditions stated herein. We reserve the right to change, modify, add, or remove portions of these Terms of Sale at any time. Changes will take effect immediately upon being posted on the website without prior notice. Continued use of the website after any changes means you accept those changes.

Please check regularly for updates to our terms and policies.

2. Website Usage Guidelines

When visiting our website, you must be at least 18 years old or under the supervision of a parent or legal guardian. You must have full civil capacity to conduct transactions in accordance with the applicable laws of Vietnam.

You are required to register an account with accurate and updated information. You are responsible for maintaining the confidentiality of your password and account, as well as all activities under your account. You must notify us immediately of any unauthorized use of your account. We are not responsible for any loss or damage caused by your failure to comply with these regulations.

Use of any part of this website for commercial purposes or on behalf of any third party without our written permission is strictly prohibited. Any violation may result in immediate termination of your account without prior notice.

By registering, you agree to receive promotional emails from us. If you no longer wish to receive such emails, you may opt out by clicking the unsubscribe link at the bottom of each email.

3. Customer Feedback

All website content and customer feedback are our property. We reserve the right to suspend or delete accounts that provide false information or violate applicable laws.

4. Order Acceptance and Pricing

We reserve the right to refuse or cancel any order at any time due to technical errors or system issues.

To ensure fairness for end-consumer customers, we may also refuse bulk or resale orders.

We are committed to providing accurate pricing, but errors may still occur. If a product is listed with an incorrect price, we will contact you with instructions or cancel the order. We may refuse or cancel any order regardless of confirmation or payment status.

5. Transaction Changes or Cancellations

Customers may cancel a transaction by:

Contacting our hotline at 0397332696, and

Returning unused goods without having derived any benefit from them (according to our return policy).

6. Responsibility for Incorrect Information

Customers must provide accurate information when transacting on the website. In case of incorrect details, we may decline the transaction. You may unilaterally terminate the transaction if:

You notify us via our hotline: 9977089222, and

You return the unused goods.

If the error is on our side (e.g., wrong price, origin), we may issue a discount voucher for future purchases and reserve the right to cancel the erroneous transaction.

7. Trademarks and Copyright

All intellectual property rights (registered or unregistered), including website content, design, text, graphics, software, images, video, audio, translations, source code, and base software, belong to us and are protected by Vietnamese and international copyright laws. All rights reserved.

8. Legal Rights

These terms and the content of this website are governed by the laws of Vietnam. The courts of competent jurisdiction in Vietnam will handle any disputes arising from unauthorized use of this website.

9. Privacy Policy

We are committed to protecting your personal information and use the best security measures for data protection. Payment information is encrypted for safety. Once an order is completed, secure mode will be exited.

Do not use any program or method to interfere with the website's system or data structure. Distribution, promotion, or encouragement of system interference or data breaches is strictly prohibited and may result in legal action.

All transaction information is kept confidential except when requested by authorities.

10. Secure and Convenient Payment

Customers can purchase our product (Expert Advisor software) using one of the following methods:

Method 1: Purchase via MQL5 Market

Customers buy and pay directly on the official MQL5 Market platform.

After successful payment, customers will receive the licensed EA version through the MQL5 system.

No physical goods are shipped as this is a digital product.

Method 2: Manual Payment via USDT

Customers make payment manually via USDT (a stablecoin cryptocurrency) to receive the licensed EA version.

After receiving the payment, we will provide the licensed EA and activation details via email or other agreed communication channels.

Since the product is digital, no physical shipping is involved.

All customers must comply with the company’s payment policies. The delivery of the licensed software will occur only after successful payment confirmation.

11. Transaction Security

We use services to protect the content posted by sellers and minimize risks during transactions.

12. Applicable Law and Jurisdiction in Vietnam

All Terms and Conditions and related contracts are governed by Vietnamese law. Disputes will be resolved in the courts of competent jurisdiction in Vietnam.