Privacy Policy

I. Purpose and Scope of Information Collection
The primary data collected on this website includes: email address, phone number, username, login password, and customer address. This information is required from customers during registration for the use of services and is used to confirm customer identity and ensure their rights when using the services.

Customers are responsible for maintaining the confidentiality of their accounts, passwords, and email addresses, as well as all activities occurring under their login credentials. Additionally, customers are responsible for promptly notifying the e-commerce platform of any unauthorized use, misuse, or security breaches involving their username and password so that appropriate remedial actions can be taken.

II. Scope of Information Use
The e-commerce platform uses customer-provided information to:

Provide services to the customer.

Send notifications regarding information exchanges between the customer and the company.

Prevent unauthorized access or impersonation of customer accounts.

Contact and resolve issues with customers in special cases.

Not use customer personal information for any purposes other than those related to confirming and processing service-related transactions.

Cooperate and provide customer personal information when requested by authorized state agencies in accordance with the law.

III. Information Retention Period
Customer personal data will be stored until the customer requests deletion or deletes the data themselves by logging in. Otherwise, personal information will be securely stored on the system's server.

IV. Contact Information of the Data Collector and Manager
Chinh Phat Joint Stock Commercial Company
Tax Code: 0109832013
Address: No. 169, Trai Ca Alley, Truong Dinh Ward, Hai Ba Trung District, Hanoi City, Vietnam
Hotline: 0397332696

V. Means and Tools for Customers to Access and Edit Their Information
Customers have the right to submit complaints regarding the leakage of their personal information to third parties. Upon receiving such feedback, we will verify the information, respond with an explanation, and provide instructions for customers to recover and secure their data.

VI. Commitment to Protecting Customer Personal Information
We are committed to safeguarding our customers' personal information in accordance with our privacy policy. The collection and use of customer data are only conducted with the customer’s consent, except where otherwise provided by law. We commit to:

Not using, transferring, providing, or disclosing personal information to any third party without customer permission, unless required by law.

In the event that our information server is attacked by hackers leading to data loss, we will report the incident to the relevant authorities for investigation and notify affected customers.

Absolutely secure all online customer transaction information, including digital invoices and accounting records, at our data center.