Sales Policy
I. Quotation
Prices listed are valid for 05 days from the date of the quotation. After that, we reserve the right to update pricing if there are changes.
All prices are final and inclusive of all fees (no VAT applicable to digital products).
Customers purchasing multiple licenses or becoming long-term users may receive personalized pricing or promotional offers.
II. Payment Methods
Customers may choose between two payment methods:
• Purchase via the official MQL5 Market (recommended for automatic updates and secure delivery).
• Manual payment in USDT via the provided wallet address. Once payment is confirmed, you will receive the licensed EA version via email or direct download.
III. Delivery of Product
As this is a digital product, delivery is conducted electronically.
For MQL5 purchases: the EA will be available in your MQL5 account immediately after purchase.
For USDT/manual purchases: the licensed EA will be sent to your registered email within 24 hours after payment confirmation.
IV. Discounts
We aim to offer the best pricing for all users. While prices are fixed on MQL5, we may offer special discounts or bundle deals for direct purchases (manual/USDT) based on volume or partnership agreements.
V. Delivery Time
Delivery time for digital licenses is usually instant via MQL5 or within 24 hours for manual purchases. If there is any delay (e.g., due to email issues or incorrect wallet transaction info), we will contact you immediately for clarification.
VI. Warranty and Support
We offer 6 months of free updates and customer support from the date of purchase.
Support includes: activation issues, bug fixes, usage guidance, and updates related to the EA strategy.
Support does not include modification requests outside the original product scope unless otherwise agreed.
VII. Refund & License Policy
As this is a licensed digital product, no refunds will be granted once the product is delivered and activated.
In the case of MQL5 purchases, the refund policy of the MQL5 platform will apply.
Each license is bound to one MQL5 account or one terminal, depending on the method of activation.
If the product is not functioning as described or contains critical errors, we will fix the issue or provide an equivalent solution.